At RobSolutely, we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website robsolutely.com, purchase merchandise, or interact with our content.
1. Information We Collect
- Personal Information: When you contact us, subscribe to updates, or make a purchase through our merch store, we may collect your name, email address, shipping address, and payment information (processed by third-party providers).
- Automatically Collected Information: We may collect usage data such as your IP address, browser type, device information, and pages visited through cookies and analytics tools.
- Cookies and Tracking: We use cookies to improve your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our website and services
- Process merch orders and send shipping confirmations
- Respond to your inquiries and provide support
- Send occasional updates about new videos, merch drops, or promotions (you can unsubscribe anytime)
- Analyze website usage to enhance user experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate the site and merch store (e.g., Fourthwall, payment processors, email services, hosting providers).
- Analytics Partners: Tools like Google Analytics to understand site traffic.
- Legal Requirements: When required by law, court order, or government request.
4. Merch Store
Purchases made through our merch store are processed by a third-party platform (e.g., Fourthwall or similar). Their privacy practices are governed by their own Privacy Policy, which we encourage you to review.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You may request to access, correct, or delete your personal information by contacting us.
7. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have such data, please contact us so we can delete it.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us using this form:
Form entries marked with * are required.